Refund policy

Refund Policy

At Barrett Fragrances LLC, our primary commitment is to ensure the complete satisfaction of our valued customers. Please note that we do not offer refunds or returns for products solely based on personal fragrance preferences. To help you make an informed decision, we strongly recommend sampling our fragrances prior to purchase. Should you encounter any other concerns—such as product quality or order discrepancies—our dedicated support team is readily available to assist you. Please reach out to us at support@barrettfragrances.com, and we will be delighted to address your needs promptly and effectively.

Damages and Issues

We encourage customers to carefully inspect their orders upon delivery. In the event that an item arrives defective, damaged, or incorrect, please contact us immediately at support@barrettfragrances.com. Our team will promptly assess the situation and take appropriate steps to resolve the matter to your satisfaction.

Lost, Missing, or Delayed Packages

• If you purchased shipping protection, please email us right away at support@barrettfragrances.com.
• If you did not purchase shipping protection, please contact your local post office directly to file a claim.

At Barrett Fragrances LLC, we are committed to ensuring that every order meets our high standards of quality and that you have a smooth delivery experience. We appreciate your cooperation in notifying us of any issues as soon as possible.